More information: IMDB
Watch Undercover Boss episodes from 2012
Episode 1331
MasTec
aired: Sun, May 13, 2012
Jose Mas, the CEO of MasTec, one of the largest builders of telecommunication and energy systems in North America, poses as a recently laid off high school basketball coach, getting a second chance at starting a new career. MasTec was started by Jose’s father, Jorge Mas Canosa, a Cuban immigrant who turned a failing underground construction company into the multi-billion dollar business it is today. Jose took over the company as CEO in 2007, ten years after his father’s death, when the company was in financial straits. By diversifying the business, Jose has tripled revenues in the past 4 years. As CEO, Jose believes the “buck stops here” and that he is responsible for every decision made. His father was very hands on with his employees and Jose realizes, since their rapid growth, he doesn’t know what most of the people in the company do. Jose hopes that by going undercover he can learn how each employees job contributes to the company’s success.
Episode 1261
Fastsigns
aired: Sat, May 5, 2012
Catherine Monson is the driving force behind Fastsigns which is America’s largest custom sign franchise company. Fastsigns started as one location in 1985 and has grown to over 500 locations worldwide. In 2009, Catherine left her life and family in Southern California to come to Dallas, Texas and join Fastsigns. She has always been a hardworking, career-focused woman; a trait she attributes to her difficult upbringing. Catherine believes that Fastsigns is successful because of the great communication and training programs they provide their franchisees. During her journey, Catherine finds out it’s really the personal discoveries that make this experience a life-changing one.
Episode 1191
Philly Pretzel Factory
aired: Sat, Apr 28, 2012
Dan Dizio is the CEO of the fastest growing pretzel bakery on the East Coast, Philly Pretzel Factory. Dan goes undercover as Michael Downs, a data entry processor who will be switching jobs with Philly Pretzel employees as part of a reality show called ‘Job Swap’. Dan started selling pretzels when he was 11 years old after he was recruited by a neighbor who owned a bakery and got stuck with a cancelled order of pretzels. Years later, when he began a career as a stock broker he found himself bored and miserable and decided to start his own pretzel factory with a friend. He maxed out a bunch of credit cards and was surprised there was a line around the block on the first day they opened. Through a lot of hard work and diligence, today Philly Pretzel is a 45 million dollar a year business with 120 franchise locations. Dan is going undercover to see what they can improve in order to build his company into a billion dollar national business. He will come to realize that he has lost touch with where he started from but will emerge with a renewed energy, understanding of the business, and just how great the people who work for him are.
Episode 1041
Budget Blinds
aired: Sat, Apr 14, 2012
Chad Hallock, the co-founder of Budget Blinds, the largest window covering Franchise Company in the United States, is going undercover and posing as an out of work artist looking for a new career. Founded in 1992 by Chad, his twin brother and three best friends, the company now has over 800 franchises nationwide. Chad thinks corporate does a great job with communication and that their franchisees’ love and respect them. He wants to go undercover to make sure his franchisees are doing everything they can to have a successful business.
Episode 971
Taylor Made
aired: Sat, Apr 7, 2012
Mark King, the CEO of the world’s top golf equipment brand, Taylor Made, goes undercover as Al Bower, an unemployed golf enthusiast trying to land his dream job in the golf industry. Mark has been with the company for 30 years, working his way up from sales to CEO, and believes that he is very much in touch with the people who work for him since he came started from the bottom. In recent years sales throughout the golf industry have declined, Mark hopes that going undercover will give him the opportunity to see where he can make improvements to bring revenues back up. Mark will come to realize that making golf more accessible to people that could not traditionally afford to play is the key to opening up the sport to a larger population.
Episode 891
Yankee Candle
aired: Fri, Mar 30, 2012
Harlan Kent, President and CEO of Yankee Candle, the leading designer, manufacturer, wholesaler and retailer of premium scented candles, goes undercover...
Episode 681
Oriental Trading Company
aired: Fri, Mar 9, 2012
Sam Taylor, CEO of Oriental Trading Company, is concerned when he discovers some of his employees aren't happy. Meanwhile, the Boss causes an unintentional...
Episode 611
Popeyes Louisiana Kitchen
aired: Fri, Mar 2, 2012
Lynne Zappone, Chief Talent Officer of Popeyes Louisiana Kitchen, the world's second-largest fried chicken restaurant chain, is frustrated with an employee's...
Episode 541
American Seafoods
aired: Fri, Feb 24, 2012
Bernt Bodal, CEO of American Seafoods, one of the largest seafood companies in the U.S., realizes that despite his past experience as a deckhand, he's not...
Episode 281
Kendall-Jackson Wine Estates
aired: Sun, Jan 29, 2012
Rick Tigner, President of Kendall- Jackson Wine Estates, causes a shutdown when he struggles to maintain pace on a bottling line, and is shocked by comments...
Episode 211
The Dwyer Group
aired: Sun, Jan 22, 2012
Dina Dwyer-Owens, Chairman and CEO of the Dwyer Group, embarks on a grueling undercover experience where she works as a plumber, hauls water heaters, fixes...
Episode 141
Diamond Resorts
aired: Sun, Jan 15, 2012
The chairman and CEO of Diamond Resorts International, one of the largest timeshare companies in the world, ignites a fire on a dangerous assignment and...
Watch Undercover Boss episodes from 2010
