Watch Undercover Boss episodes from 2013
aired: Fri, Apr 12, 2013
Tony Wells, Chief Marketing and Customer Officer for The ADT Corporation, a leading provider of home security, struggles to sell their services to a recently robbed neighborhood bar. Also, he deals with a life-or-death situation when answering an emergency call at the alarm monitoring center. (TV-PG)
aired: Fri, Apr 5, 2013
Andy Wiederhorn, CEO of Fatburger, a "fast casual" restaurant famous for their made-to-order burgers, takes drastic measures when he learns that employees at one franchise location are facing payroll issues and working with broken equipment. (TV-PG L)
aired: Fri, Mar 8, 2013
Andy Wirth, President and CEO of Squaw Valley and Alpine Meadows, two ski resorts located in Lake Tahoe, ventures to the top of an unsafe cliff to post warning signs while training with a ski patrol. Olympic Gold Medalist Jonny Moseley joins Wirth in a ruse to help protect his true identity in the small ski town. (TV-PG L).
Watch Undercover Boss episodes from 2012
aired: Fri, Nov 9, 2012
When Ron Lynch, President of Tilted Kilt, a Celtic-themed sports bar and restaurant, goes undercover in his own company, he discovers one Kilt Girl crossing the line with customers. Also, one employee struggles to keep a brave face during unbearable personal circumstances, and the pressure heats up when the boss struggles to keep up in the kitchen. (TV-14 D, L)
Modell's Sporting Goods
aired: Fri, Nov 2, 2012
Mitchell B. Modell, CEO of Modell's Sporting Goods, gets some major league advice from New York Yankee's pitcher CC Sabathia before beginning his undercover mission. Also, a discontent employee confronts the CEO when suspicions swell about his true identity, and shocking news from the boss causes one employee to collapse, on the fourth season premiere. (TV-PG)
aired: Sun, May 13, 2012
Jose Mas, the CEO of MasTec, one of the largest builders of telecommunication and energy systems in North America, poses as a recently laid off high school basketball coach, getting a second chance at starting a new career. MasTec was started by Jose’s father, Jorge Mas Canosa, a Cuban immigrant who turned a failing underground construction company into the multi-billion dollar business it is today. Jose took over the company as CEO in 2007, ten years after his father’s death, when the company was in financial straits. By diversifying the business, Jose has tripled revenues in the past 4 years. As CEO, Jose believes the “buck stops here” and that he is responsible for every decision made. His father was very hands on with his employees and Jose realizes, since their rapid growth, he doesn’t know what most of the people in the company do. Jose hopes that by going undercover he can learn how each employees job contributes to the company’s success.
aired: Sat, May 5, 2012
Catherine Monson is the driving force behind Fastsigns which is America’s largest custom sign franchise company. Fastsigns started as one location in 1985 and has grown to over 500 locations worldwide. In 2009, Catherine left her life and family in Southern California to come to Dallas, Texas and join Fastsigns. She has always been a hardworking, career-focused woman; a trait she attributes to her difficult upbringing. Catherine believes that Fastsigns is successful because of the great communication and training programs they provide their franchisees. During her journey, Catherine finds out it’s really the personal discoveries that make this experience a life-changing one.
Philly Pretzel Factory
aired: Sat, Apr 28, 2012
Dan Dizio is the CEO of the fastest growing pretzel bakery on the East Coast, Philly Pretzel Factory. Dan goes undercover as Michael Downs, a data entry processor who will be switching jobs with Philly Pretzel employees as part of a reality show called ‘Job Swap’. Dan started selling pretzels when he was 11 years old after he was recruited by a neighbor who owned a bakery and got stuck with a cancelled order of pretzels. Years later, when he began a career as a stock broker he found himself bored and miserable and decided to start his own pretzel factory with a friend. He maxed out a bunch of credit cards and was surprised there was a line around the block on the first day they opened. Through a lot of hard work and diligence, today Philly Pretzel is a 45 million dollar a year business with 120 franchise locations. Dan is going undercover to see what they can improve in order to build his company into a billion dollar national business. He will come to realize that he has lost touch with where he started from but will emerge with a renewed energy, understanding of the business, and just how great the people who work for him are.
aired: Sat, Apr 14, 2012
Chad Hallock, the co-founder of Budget Blinds, the largest window covering Franchise Company in the United States, is going undercover and posing as an out of work artist looking for a new career. Founded in 1992 by Chad, his twin brother and three best friends, the company now has over 800 franchises nationwide. Chad thinks corporate does a great job with communication and that their franchisees’ love and respect them. He wants to go undercover to make sure his franchisees are doing everything they can to have a successful business.
aired: Sat, Apr 7, 2012
Mark King, the CEO of the world’s top golf equipment brand, Taylor Made, goes undercover as Al Bower, an unemployed golf enthusiast trying to land his dream job in the golf industry. Mark has been with the company for 30 years, working his way up from sales to CEO, and believes that he is very much in touch with the people who work for him since he came started from the bottom. In recent years sales throughout the golf industry have declined, Mark hopes that going undercover will give him the opportunity to see where he can make improvements to bring revenues back up. Mark will come to realize that making golf more accessible to people that could not traditionally afford to play is the key to opening up the sport to a larger population.