More information: IMDB
Watch Undercover Boss (US) Season 3
Episode 8
Yankee Candle Company
aired: Tue, Apr 3, 2012
Harlan Kent President & CEO of Yankee Candle Company wants to go undercover to see first hand if his employees are passionate about selling candles and if they maintain high customer service standards as is required by the company. Kent has helped grow Yankee Candle into a 500 million dollar a year company and wants to go undercover to pinpoint what needs to be done for the company to propel itself into a billion dollar business.
Episode 7
Oriental Trading Company
aired: Tue, Apr 3, 2012
At Oriental Trading Company, selling fun is a priority. By going undercover, Sam Taylor President & CEO hopes to see that the message of selling fun is reaching his frontline employees
Episode 6
Season 3, Episode 6
aired: Tue, Apr 3, 2012
When the big boss at Popeyes Chicken goes undercover, it's an eye-opening experience and she'll find the spirit of giving is alive and well in New Orleans!
Episode 5
Season 3, Episode 5
aired: Tue, Apr 3, 2012
The boss of American Seafoods CEO Bernt Bodal works undercover at his company and realizes that despite his past experience as a deckhand, he's not prepared to return to the back-breaking work and dangers on a fishing vessel..
Episode 4
Season 3, Episode 4
aired: Tue, Apr 3, 2012
Rick Silva became CEO of Checkers & Rallys fast food restaurants five years ago, and immediately focused on growing the business at any cost. Rick wants to continue to grow the business and steal market share from his competitors, so he is going undercover to find even more ways to drive sales and please his guests. While undercover, Rick discovers a restaurant that is doing everything wrong, from food preparation to management, and training. Rick is forced to shut down the store. He continues his journey fearing the entire Checkers & Rally’s system may be broken. He finds out that he does have some great management in place, but he is still failing to respect his employees in other ways. Crewmembers and managers feel like they are not being paid a fair wage and their ideas for improvements are ignored. Rick learned at an early age that respect is paramount, and his journey teaches him to focus less on growth and sales, and more on respecting his employees by providing them with proper training, incentives, and the tools to do their jobs.
Episode 3
Kendall-Jackson Wine Estates
aired: Tue, Apr 3, 2012
Rick Tigner, the president of Kendall-Jackson Wine Estates, the second largest family owned wine company in the world, goes undercover posing as a grocery store employee who is pursuing his dream job in the wine industry. Rick was brought up in a home where he did not have a good father figure. In contrast, Rick was welcomed into the Kendall-Jackson Wine family by the owner of the company, Jess Jackson. Jess acted as the father figure that Rick always wanted. With Jess’s recent passing, Rick feels the responsibility to carry on the amazing work that Jess left behind. The pressure is on Rick to lead Kendall-Jackson in the same bright future that Jess envisioned.
Episode 2
Season 3, Episode 2
aired: Tue, Apr 3, 2012
Dina Dwyer-Owens, the Chairwoman and CEO of The Dwyer Group, which is the parent company to a collection of franchise brands specializing in home and vehicle maintenance, goes undercover posing as a contestant on a show called Keep Your Day Job, a game show that gives people the chance to try out their dream career. Dina started working for the Dwyer Group, which was owned by her father, right out of high school and spent a good part of her life dedicated to the company. After her father passed away, Dina became the CEO of The Dwyer Group. It’s been a challenge to prove to critics that she’s in the position she is in due to her hard work, and not because she is the “boss’s daughter.” Staying grounded in her faith helps make a difference in the things Dina does day-to-day. While undercover, Dina hopes to go out in the field and see what foundations her father set forth to create a successful company so that she can share the same vision as he had when he started the business.
Episode 1
Diamond Resorts International
aired: Tue, Apr 3, 2012
Stephen J. Cloobeck, the Chairman and CEO of Diamond Resorts International, is going undercover as a man pursuing his dream job in the hospitality industry. In the last few years Diamond Resorts has acquired many new properties, all of which, according to Stephen, need to be brought up to “Diamond standards.” Stephen hopes that while undercover he’ll see that considerable progress has been made on renovations companywide and that the employees are upholding his ‘meaning of yes’ motto to ensure the best guest experience possible. By the end of his journey, Stephen will come to realize that while he has been working hard to grow the business, he has lost sight of the great customer service he desperately wants to give and learns the best way to make his company better is to get back to that core idea.
Watch Undercover Boss (US) Season 2
Episode 22
BrightStar Care
aired: Sun, Apr 17, 2011
Tim White, the chancellor of UC Riverside, one of Southern California’s largest universities, goes undercover posing as a participant in a documentary about the University of California school system. Tim is the CEO of the university and is responsible for the student affairs on the UC Riverside campus, which is recognized as the most ethnically and racially diverse University of California campus. Tim himself is an immigrant from Argentina who came to the United States when he was a young boy. He worked hard as a kid to be able to fit in with the other children in America. Through his dedication of being a diligent worker, Tim made his way up to becoming a chancellor, making his parents very proud. Tragedy struck when Tim’s father was killed in an automobile accident during a trip to see Tim in his new position. During Tim’s time undercover, he will learn that the same drives and struggles that he has experienced throughout his life are also occurring in the lives of his students and faculty.
Episode 21
Baja Fresh
aired: Sun, Apr 10, 2011
Shelly Sun, the CEO and co-founder of BrightStar Care, a full-service, private healthcare company serving more than 10,000 families in the United States, goes undercover posing as a former administrative assistant who is now looking for a job in healthcare. Shelly founded the company with her husband, J.D., when they discovered how hard it was to find proper care for J.D.’s grandmother. They took matters into their own hands and created a company that they are proud of. J.D. also goes undercover as Shelly feels that since they founded the company together that they should go undercover together. Shelly hopes to find out that the care they say they’re providing to families is being delivered. Throughout her journey, Shelly will realize her struggle with work-life balance and how it affected the final days with her father.
Episode 20
Synagro
aired: Sun, Mar 27, 2011
David Kim, the CEO of Baja Fresh, the leading fast-casual chain in Mexican dining in the United States, goes undercover posing as a contestant who is competing for one position within the company. Immigrating to America from Korea was hard on David’s family when he was growing up. His parents had to live through hard times, so his goal was to become someone that could help his parents live a better life. David hopes to use this undercover experience to find the truth about how his company is functioning, while reflecting on the time that he has left with his dying father.
Episode 19
MGM Grand
aired: Sun, Mar 20, 2011
Bill Massa, the President and CEO of Synagro, the largest wastewater treatment company in America, goes undercover posing as a former employee of a company that damaged the environment training with environmentally friendly companies. Bill spent the first 15 years of his career polluting the Earth through jobs in the chemical industry. He hopes to make up for his past through his duties at Synagro and their efforts to improve the environment.
Episode 18
United Van Lines
aired: Sun, Mar 13, 2011
Scott Sibella, the President and COO of the MGM Grand Las Vegas, the world’s second largest hotel, goes undercover posing as Paul, a contestant vying for an open position within the company. Scott has only been the boss of the MGM for two months, so his employees don’t know him yet, making it the perfect time to go undercover. He’s a Las Vegas native, but didn’t grow up rich so he hopes that his kids aren’t spoiled living the VIP Las Vegas lifestyle.
Episode 17
City of Cincinnati
aired: Sun, Mar 6, 2011
Rich McClure, the CEO and President of United Van Lines, the nation’s largest moving company, goes undercover as an office manager competing for a job with another worker. Rich came to United 15 years ago from public service and knew nothing about the moving industry. Long hours and lots of travelling often keep him away from his family. Rich wants to make sure the company is ready for the peak moving season.
Episode 16
Mack Trucks
aired: Sun, Feb 20, 2011
Mark Mallory, the first directly elected African-American mayor of Cincinnati, goes undercover as an employee competing with another worker for a city job. As the mayor he will have to keep in contact with the director of community affairs during his undercover journey. Mark grew up in Cincinnati and comes from a political family headed by his father who was in the Ohio state legislature for 28 years. Mark is struggling with the city budget and is facing escalating deficits during the economic recession.
Episode 15
BELFOR
aired: Sun, Jan 16, 2011
Denny Slagle, the President and CEO of Mack trucks, one of the most historic manufacturers of heavy duty vehicles in the world, goes undercover as an out of work subcontractor competing with a woman for a job at Mack trucks. Growing up next to a city dump in the mountains of North Carolina he learned about hard work from his father. Denny is struggling with layoffs he has made as a new CEO, recently coming over from Volvo, who acquired Mack in 2002.
Episode 14
UniFirst
aired: Sun, Jan 9, 2011
Sheldon Yellen, the CEO of BELFOR, the world’s largest disaster restoration company, goes undercover posing as a former insurance salesman competing against a woman to see who performs the job better. BELFOR provides post-disaster relief and reconstruction services after fires, earthquakes, hurricanes and other natural disasters. Growing up, Sheldon’s father wasn’t around much and his Mom raised four kids with the help of welfare benefits. To help contribute to his family, Sheldon’s been working since he was eleven. Now, as CEO of BELFOR he enjoys his financial security and makes sure his family lives comfortably. He’s proud of keeping his employees employed through the economic crisis by immediately enacting a wage and hiring freeze, and is going undercover to ensure his employees are being treated well.
Episode 13
Norwegian Cruise Line
aired: Sun, Jan 2, 2011
Ron Croatti, the President and CEO of UniFirst Corporation, one of North America’s largest producers of work wear and uniforms, goes undercover posing as a former shop owner competing against another retired worker for one open job in the company. As an immigrant Italian, Ron’s grandfather began the company over 75 years ago, washing uniforms, while his grandmother was the presser. His grandfather was tragically killed when he was crushed in an industrial washing machine. To protect the family’s livelihood, Ron’s father stepped up to run the business, until he had a heart attack and passed the keys to Ron.
Episode 12
Johnny Rockets
aired: Sun, Dec 12, 2010
Kevin Sheehan, the CEO of Norwegian Cruise Line, one of the world’s largest cruise companies, goes undercover posing as an unemployed cab driver competing against another contestant for an open position within the company. Kevin comes from a blue-collar family in Manhattan and worked as a taxi driver to pay his way through college. After being successful with a number of businesses, in 2007 he was brought into Norwegian Cruise Line to fix some inconsistencies of the product and high employee turnover. He relocated to the company’s headquarters in Miami, leaving his wife and family behind in New York.
Episode 11
ABM
aired: Sun, Dec 5, 2010
John Fuller, the President and CEO of Johnny Rockets, America’s largest chain of 50’s diner restaurants, goes undercover posing as a former gym owner competing against another contestant for an open position within Johnny Rockets. John is a divorced father of two and says that the hardest part is not being in the same house with his daughters, but in a way he’s built a stronger relationship with his kids, since he’s had to learn how to take care of them.
Episode 10
ABM
aired: Mon, Apr 2, 2012
Henrik Slipsager, the President and CEO of ABM, America’s number one provider of building maintenance and facility services, goes undercover posing as a Dutch immigrant seeking a new career in the land of opportunity.
Episode 9
Subway
aired: Sun, Nov 21, 2010
Don Fertman, the Chief Development Officer of Subway, America’s largest food franchise, goes undercover posing as an unemployed counselor looking for a new career.
Episode 8
Lucky Strike Lanes
aired: Sun, Nov 14, 2010
Steven Foster, the co-founder and CEO of Lucky Strike, America's leading upscale bowling alley and lounge, goes undercover posing as an out of work telemarketer competing against another person for a job.
Episode 7
Chicago Cubs
aired: Sun, Nov 7, 2010
Todd Ricketts, a co-owner of the Chicago Cubs, one of America’s most beloved sports teams, goes undercover posing as an out-of-work roofer looking for a new line of work.
Episode 6
Chiquita
aired: Sun, Oct 31, 2010
Fernando Aguirre, the Chairman and CEO of Chiquita Brands International, one of the largest producers and distributors of fruits and vegetables in the world and parent company of Fresh Express, goes undercover in his own company posing as an immigrant seeking the American dream.
Episode 5
Nascar
aired: Mon, Apr 2, 2012
Steve Phelps, the Chief Marketing Officer of the largest family owned sports franchise in the world, Nascar, goes undercover posing as a lucky competition-winning race fan with an all-access pass.
Episode 4
http://eztvlinks.com/undercover-boss-frontier-airlines/
aired: Mon, Apr 2, 2012
The president and CEO of Frontier Airlines, Bryan Bedford, was originally president of Republic Airlines. In 2009, Republic acquired Midwest, and then after Frontier went through bankruptcy they acquired that airline as well. Merging the three companies under the Frontier name has been an overwhelming challenge for both executives and frontline employees. This father of eight has chosen to go undercover in this new iteration of his company to help it succeed as a small airline competing with the “big guys”.
Episode 3
DIRECTV
aired: Sun, Oct 10, 2010
Mike White, the President and CEO of DirecTV, goes undercover posing as an out-of-work salesman looking for a new line of work.
Episode 2
Great Wolf Resorts
aired: Mon, Oct 4, 2010
Kim Schaefer, the CEO of Great Wolf Lodge, North America’s largest chain of indoor water park resorts, goes undercover in her own company, posing as a stay-at-home mom returning to the workforce.
Watch Undercover Boss (US) Season 1
Episode 9
1-800-Flowers
aired: Mon, Apr 12, 2010
Chris, president of 1-800 FLOWERS.com, is giving up his expensive suits and executive office for an apron, and a set of clippers to work the frontlines of 1-800-FLOWERS.
Episode 8
Roto-Rooter
aired: Mon, Apr 5, 2010
Rick Arquilla, President and COO of Roto-Rooter, goes undercover within his own company.
Episode 7
Herschend Family Entertainment
aired: Mon, Mar 29, 2010
Joel Manby is a former big cat in the auto industry who has settled down into the wholesome and fulfilling job as CEO of Herschend Family Entertainment. He’ll give up his executive office and expensive account to work on the front lines of his own company.
Episode 6
GSI Commerce
aired: Mon, Mar 22, 2010
Michael Rubin, the founder and CEO of GSI Commerce, is an e-commerce tycoon determined to make his business the best that it can be. Michael will give up his fancy office and personal assistant to work on the front lines of his own company. By going undercover, Michael hopes to find how his company works under the pressure of the company’s most stressful season.
Episode 5
Churchill Downs
aired: Mon, Mar 15, 2010
Bill Carstanjan, Chief Operating Officer of Churchill Downs, is trading in his suit and spreadsheets for jeans and a feed bucket to learn how new expansions in the company are affecting the people who work on the ‘backstretch’ of the horse track.
Episode 4
White Castle
aired: Mon, Mar 1, 2010
Dave Rife, owner and executive board member of White Castle, is going where no one in his family has gone before, undercover in the company, to see if his grandfather’s motto “happy employees making happy customers” is still a reality for the people working the front-lines of the business.
Episode 3
7-Eleven
aired: Mon, Feb 22, 2010
By going undercover, Joe DePinto, President and CEO of 7-Eleven hopes to find ways to improve systems and operations for franchisees and to make 7-Eleven an even more well-oiled machine.
Episode 2
Hooters
aired: Mon, Feb 15, 2010
Coby Brooks, President and CEO of Hooters of America INC, gives up his private jet and red carpet treatment to work on the front lines of his own company.
